Specialty Pharmacy Liaison Technician
Glens Falls Hospital
Glens Falls, NY

As a full-time, non-exempt, CPS Solutions, LLC Specialty Pharmacy Liaison Technician,you will provide customer service and expertise to patients or providers regarding specialty pharmacy enrollment, prescription processing, benefits inquiries, prescription status inquiries, and any other question as it pertains to their account. This includes communicating with the clinic staff to obtain the number of patients scheduled for appointments, determining their insurance coverage by accessing the electronic medical record (EMR) greeting the patients and providing verbal and written information about the specialty pharmacy program. The Specialty Pharmacy Liaison Technician will also communicate with the clinic staff for the opportunity to provide more detailed information about the program and provide a Welcome Packet to patients in the clinic treatment room if requested by the patient or provider. The Specialty Pharmacy Liaison Technician works under the direct supervision of the pharmacist.

Schedule: This position will work 40 hours per week, Monday-Friday from 8:00 am- 4:30 pm.

Starting Pay: $23 per hour/annually, (Depending on related work experience) + Bonus eligibility

About the Facility: For more than 120 years, Glens Falls Hospital has served the region with high-quality care in a community hospital setting. We are proud of our legacy and team members who work each day to fulfill our mission and care for their friends and neighbors. Our patients include individuals and families from the immediate Glens Falls area to those living in smaller, geographically remote communities tucked away in our most rural areas. We also provide care for many of our downstate, New York City, and out-of-state visitors that come to our region to vacation and enjoy the six-million-acre Adirondack Park. Glens Falls Hospital maintains a service area that spans 6,000 square miles, across 5 diverse counties of Warren, Washington, northern Saratoga, Essex, and Hamilton counties. In addition to our main hospital campus, we operate 20 regional healthcare facilities, including medical centers in the communities of Cambridge, Corinth, Granville, Greenwich, Salem, Whitehall, Hudson Falls, and Wilton. CPS Solutions, LLC has partnered with the hospital to manage the day-to-day operations of this pharmacy. This position is an employee of CPS Solutions, LLC.

About the Pharmacy:The pharmacy is open Monday through Friday from 8:00am-4:30pm.

Required Qualifications:

• High School Diploma or GED
• Minimum of 2 years of recent pharmacy technician experience
• Experience in a retail or hospital setting preferred
• Experience in retail pharmacy/insurance/healthcare background preferred
• NYLicensure/Registration/Certification requirements
• Proficient computer skills including experience using Microsoft Office
• Effective communication skills; verbal and written

Benefits : All employees enjoy a competitive salary, and eligibility to participate in the 401(k) savings plan with a match. Full-Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Time Off plans, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts, and more.

CPS S olutions, LLC Requirements: All employment offers are contingent upon successfully passing a pre-employment, post-offer background check, drug test, and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired. Due to the healthcare requirements of the location where you will work and the clients we support, this may include a COVID vaccine. This applies to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also committed to a safe and drug-free workplace. The use of marijuana for medical purposes accompanied by a prescription, even if permitted by state law, will not be considered acceptable for purposes of explaining a positive lab test result for marijuana.

About CPS Solutions, LLC: Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best-in-class pharmacy operations through skill, expertise, and proprietary technologies. For more information, visit https://www.CPS.com .

We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.

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